WHAT DOES TRANSTRUST ENGLISH VIETNAMESE TRANSLATION SERVICE DO?

Transtrust is the fastest growing provider of translation, interpretation, voice-over and localization services in Vietnam, specializing in English-Vietnamese and Vietnamese-English language pairs.

Where Transtrust English Vietnamese translation service truly excels is in our highly qualified team of translators, interpreters and consultants. All of our translators and editors are native speakers in their assigned target languages. But language prowess isn’t the only advantage of each of our team members itself – they are also each able to offer refined industry and field expertise.

Our assigned team leaders are responsible for the delivery of an end product that fulfills the highest quality standards. Each has at least 10 years of translation experience in the designated field, supported by a team of translators and editors with 5 or more years of experience each.
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Our team has previously worked with international companies on a large number of various projects.

WHAT INDUSTRIES DOES TRANSTRUST ENGLISH VIETNAMESE TRANSLATION SERVICE SPECIALIZE IN?

At Transtrust English Vietnamese translation service, our number one priority is transmitting the original meaning, wording and style from the source into the translated document. We realize that in order to achieve this goal, the translators and editors not only need high language proficiency but also a well-rounded knowledge of the field they in which are translating. Therefore our translators and editors are divided into different departments, each specializing in its own field of expertise and is run by a Department Head. All of our Department Heads are full-time employees and have at least 10 years of experience in their translation field.

Our areas of expertise include but are not limited to:
​Industrial / Manufacturing

• Automotive
• Chemical
• Consumer goods
• Machinery and mechanics
• Mechanical engineering
• Supply chain

Media & Entertainment

• TV shows
• Movies
• Video games (PC and Mobile)
• News
• Sports

Finance / Banking / Insurance

• Bond and equity prospectuses
• Financial instruments
• Initial public offerings (IPO)
• Requests for proposal
• Fund fact sheets
• Shareholder reports
• Loan applications and evaluation
• Home buying materials and mortgages
• Banking brochures and CDs
• Insurance forms, policies, coverage and claims
• Regulations and compliance governance

Information Technology

• Hardware
• Software engineering
• Educational software
• Mobile apps
• Client relationship management (CRM)
• Content management system
• Artificial intelligence
• Relational database management system (RDBMS)

Medicine and Healthcare

• Medical forms and records
• Clinical trials
• Informed consent forms
• Drug registration documentation
• Medical device documentation
• Patient discharge information
• Pharmacological studies
• Instructions for drug use
• Health care brochures and instructions

Legal

• Legal issues
• Human Resource documents
• Patents, trademarks and copyright documents
• Company handbooks
• Business contracts
• Court documents
• Licenses
• Certificates and diplomas

​Marketing

• Marketing strategy
• Marketing tactics
• Marketing and omni channels
• Marketing collateral

WHAT TYPES OF TRANSLATION DOES TRANSTRUST PROVIDE?

The range of documents we accept includes, but is not limited to:

• Official documents (birth certificate, passport, employment contracts, etc.)
• Technical documentation
• Marketing materials (online and in print)
• Internal business materials
• Legal documentation
• IT documentation
• Medical documentation

WHAT IS THE PROCESS OF TRANSLATION AT TRANSTRUST?

Once the required materials are submitted to our team, we will send a quote to you within half an hour. Then, our 3-STAR-PROCESS  begins. Each of our three stars indicates a step in our efficient workflow: a translator, an editor and a final eye. The final work is never ever allowed to reach you without fulfilling each of these three stars. DTP (Desktop Publishing), if necessary, is adapted and completed at Star number three – final eye. Upon request, a 4 or 5-STAR-PROCESS, which includes editing/proofreading from another final (in the case of four stars) and the addition of a quality manager (in the case of five stars), is available.

HOW CAN I BE SURE THAT TRANSTRUST DELIVERS A QUALIFIED TRANSLATION?

Our 3-STAR-PROCESS is applied when working with translation, transcription or localization.  Three stars indicate a translator, an editor and a final eye. The final work is not allowed to be sent to customers without going through each of the above steps. We adapt DTP (Desktop Publishing), if applicable, during the final eye check.

Our 4 or 5-STAR-PROCESS, which requires editing/proofreading from another final eye (in the case of 4-STAR) or another final eye along with a quality manager (in the cast of 5-STAR), is available upon request.

​Interpretation and voice-over work has its own unique quality management processes. Once we receive a  request, a quality manager will create an individualized check-list of requirements to ensure efficient and high-quality work will be delivered. A group of voice samples from specialized interpreters are sent to the customer in order to ensure he or she is satisfied with the selected interpretation or voice-over professional. We call this the screening process. We ensure that the selected member of our team is satisfactory to the customer in terms of accent, fluency, emotional state and speed, and many other criteria. Next is the on-boarding process in which our team member receives more insights regarding the customer and the event with whom he or she will be working. Once all of these requirements have been fulfilled, our highly talented team member is ready to perform the working process. At Transtrust, however we are equally concerned about the after-work process, during which we gather our customers’ feedback. We always consider this feedback to be an enourmous contribution to our continued success and improvement.

Whatever service we deliver, we guarantee the highest level of professionalism, a specialized knowledge of the field and adept understanding of the subject matter. Your loyalty is always our reward.

HOW DOES TRANSTRUST CALCULATE THE PRICE OF TRANSLATION?

At TransTrust, we charge based on word count.

WHAT TRANSLATION TOOLS DOES TRANSTRUST USE?

• Microsoft Office (Word, PowerPoint, Excel)
• SDL Wordfast
• Trados
• Transtool
• Memsource

WHAT TYPES OF INTERPRETATION DOES TRANSTRUST PROVIDE?

A quick phone call can connect you to one of our professional interpreters within seconds.
We offer various ways to assist you with interpretation.

• Immediate or pre-booked phone interpreting
• Consecutive interpreting
• On-site interpreting
• Business meeting interpreting (upon special request)
• Video-based and/or remote interpretation

Please note that due to the limited capacity and time differences, immediate phone calls as well as immediate interpreting via other channels may not be available.

WHAT IS THE PROCESS OF INTERPRETATION AT TRANSTRUST?

​Once we receive an order from a customer, a quality manager will create a checklist of requirements in order to develop and ensure an efficient process before the project even starts. The checklist outlines the requirements of each step of  the interpretation. In our screening process, a group of voice samples from specialized interpreters will be sent to the customer in order to ensure the selected interpreter fulfills all of the requirements of the customer, which include but are not limited to accent, fluency, emotional intonation and speed. The samples will be sent until the customer is completely and 100% satisfied with the selected interpreter. Next is the on-boarding process in which our team member gets more insights regarding the role or the person and the event he or she will be interpreting. Then comes the working process. At Transtrust, we are equally concerned with the after-work process, during which we receive customers’ feedback, allowing us to improve our services and ensure our continued success.

WHAT IS THE PROCESS OF VOICE-OVER AT TRANSTRUST?

Voice-over translation is an audiovisual method of translating in which actors’ voices in the original audio track are recorded over but can still be heard in the background.

Dubbing, re-recording or mixing is the process of “mixing” original sound with the additional recordings to create finished soundtrack.

Transtrust can provide materials for:

• TV broadcasting
• Training courses and videos
• Website video content
• Internal and external business use

We offer a broad pool of voice talents, each of whom possesses vocal fluency in variety of emotion states. They are available in three main Vietnamese accents from the North, the Middle and the South.

Once we receive an order from a customer, a quality manager will create a checklist of requirements in order to develop and ensure an efficient process before the project even starts. The checklist outlines the requirements of each step of  the interpretation. In our screening process, a group of voice samples from specialized interpreters will be sent to the customer in order to ensure the selected interpreter fulfills all of the requirements of the customer, which include but are not limited to accent, fluency, emotional intonation and speed. The samples will be sent until the customer is completely and 100% satisfied with the selected interpreter. Next is the on-boarding process in which our team member gets more insights regarding the role or the person and the event he or she will be interpreting. Then comes the working process. At Transtrust, we are equally concerned with the after-work process, during which we receive customers’ feedback, allowing us to improve our services and ensure our continued success.

WHAT IS THE PROCESS OF LOCALIZATION/CULTURAL CONSULTING AT TRANSTRUST?

Whether you are looking to open a new business in a foreign country or researching a particular field in an unfamiliar culture, Transtrust can help you understand local laws, customs and cultural norms.

Our main strengths are derived from

• Native speakers
• The strong support of field experts
• Marketing background
• Up-to-date translation tools

​Our team of native speakers will help you to better understand the nature and particularities of the local language, while the knowledge of our field experts will enable the quick and efficient creation of relevant text.Transtrust also makes use of the most advanced technological tools to double-check and ensure the accuracy of the translated text.