About TransTrust English Vietnamese Translation Service
Transtrust is the fastest growing English Vietnamese translation service in Vietnam.
Our main success factors that lead to endured customer satisfaction are:
- Fluency and expertise in a wide range of topics
- Accuracy of the delivered texts
- Thorough quality checks
- High-caliber team of professionals
- Rigorous standards
TransTrust English Vietnamese Translation Service’s High-caliber team of professionals
Where Transtrust truly excels is in our highly qualified team of translators, interpreters and consultants. All of our translators and editors are native speakers in their assigned target languages. But language prowess isn’t the only advantage of each of our team members itself – they are also each able to offer refined industry and field expertise.
Our assigned team leaders are responsible for the delivery of an end product that fulfills the highest quality standards. Each has at least 10 years of translation experience in the designated field, supported by a team of translators and editors with 5 or more years of experience each.
Our team has previously worked with international companies on a large number of various projects.
Our 3-STAR-PROCESS is applied when working with translation, transcription or localization. Three stars indicate a translator, an editor and a final eye. The final work is not allowed to be sent to customers without going through each of the above steps. We adapt DTP (Desktop Publishing), if applicable, during the final eye check.
Our 4 or 5-STAR-PROCESS, which requires editing/proofreading from another final eye (in the case of 4-STAR) or another final eye along with a quality manager (in the cast of 5-STAR), is available upon request.
Interpretation and voice-over work has its own unique quality management processes. Once we receive a request, a quality manager will create an individualized check-list of requirements to ensure efficient and high-quality work will be delivered. A group of voice samples from specialized interpreters are sent to the customer in order to ensure he or she is satisfied with the selected interpretation or voice-over professional. We call this the screening process. We ensure that the selected member of our team is satisfactory to the customer in terms of accent, fluency, emotional state and speed, and many other criteria.
Next is the on-boarding process in which our team member receives more insights regarding the customer and the event with whom he or she will be working. Once all of these requirements have been fulfilled, our highly talented team member is ready to perform the working process. At TransTrust English Vietnamese Translation Service, however we are equally concerned about the after-work process, during which we gather our customers’ feedback. We always consider this feedback to be an enormous contribution to our continued success and improvement.
Whatever service we deliver, we guarantee the highest level of professionalism, a specialized knowledge of the field and adept understanding of the subject matter. Your loyalty is always our reward.
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